Partial security rule outage

Incident Report for ThreatX

Resolved

This incident has been resolved.
Posted Oct 24, 2023 - 11:59 MDT

Update

We are continuing to monitor for any further issues.
Posted Oct 24, 2023 - 11:28 MDT

Monitoring

A fix has been implemented and ThreatX Engineering is monitoring.
Posted Oct 24, 2023 - 11:25 MDT

Identified

ThreatX Engineering has identified a possible cause of the outage and is working on restoring the security rules.
Posted Oct 24, 2023 - 11:20 MDT

Investigating

A subset of security rules are not being enforced by ThreatX sensors due to an unknown failure in the security rule distribution mechanism. ThreatX Engineering is actively investigating.
Posted Oct 24, 2023 - 10:50 MDT
This incident affected: Event Gateway and Hosted WAF.